Based on my sad experience of the ineffectiveness of an established local estate agent who would have cost me £11,250 (incl. VAT) had they been successful in selling our house within the timeframe they assured me they would, I would advise anyone marketing their property to “TRY EDWARD GILES FIRST”. I only wish I had followed my own advice (to be fair, I hadn’t heard of Edward Giles at that time).
After all, what is the worst that can happen? You lose the £495 upfront fee before going to a local estate agent who will charge you 20+ times more. However, based on my experience of the quality of your estate agency services, I can think of no reason why the local estate agent will do better than Edward Giles – your property is advertised in all the same places so, if the property is realistically priced, it will sell. And with no contract, we (the customer) are totally in control over how our house is marketed and with whom as opposed to be being tied in to the local agent.
I have to admit that based on the price, I felt I had no right to expect too much in the way of professional services from Edward Giles. How wrong I was.
Starting with Jamie’s prompt visit to take photos, his excellent advice on price (uninfluenced by any prospect of commission), through the same day uploading of the details to all the relevant web sites, and the extremely efficient way in which viewings were arranged (we preferred to carry out the viewings ourselves), Edward Giles’s service was faultless.
In our case, Jamie placed our details online on a Tuesday and we agreed a firm offer for the asking price from a good buyer on the Sunday – we had another offer as well the following day – after several viewings over this period. Yes, we had priced our property realistically for a quick sale but we got what we wanted and more (bearing in mind the huge saving on estate agent’s fees).
So, that’s our Edward Giles story – and a very good one it is too! Based on our experience, Jamie, I honestly think you are well under-pricing your services – we would have been happy to pay twice what you charged as an upfront fee now I know that you offer all the services of an estate agency and not just a service for getting all the details on all the relevant online sites which was more what I was expecting.
Edward Giles has met and far exceeded my expectations and I shall certainly be recommending you to anyone who will listen and, hopefully, I can get to them BEFORE they get tied in to a contract from a local estate agent. Thank you, Jamie.
